Why culture is the cheapest thing to change in your organization (to be customer focused)

by Corby • March 5, 2017

What is the culture you want in your organization? Do you want a customer centric culture where everything you do is focused on them? Perhaps one focused on numbers like revenue is more your objective? Imagine that no matter what that culture is, you could achieve it for no cost. $0 Nada Ziltch! Nothing. Sounds […]